Process Optimization in Industrial Printing through AI

Challenges in industrial printing and digital innovation

The industrial printing sector, despite being a traditional industry, faces significant challenges in the digital age. The need to ensure high precision, manage complex processes, and preserve corporate knowledge are crucial for success.

An Italian company operating in the industrial printing sector recognized the importance of innovating its processes to overcome these challenges. In particular, the company faced two main problems: the difficulty in sharing and preserving technical knowledge among employees and the risk of costly errors due to the complexity of the printing work.

Smart Knowledge and Smart Action for industry 4.0 Printing

We implemented the Smart Knowledge and Smart Action solutions to address the specific challenges of the printing company. Smart Knowledge was used to create a centralized knowledge base, accessible to all employees, which collects technical information, best practices, and solutions to common problems. This made it possible to overcome the problem of knowledge loss when an experienced operator is unavailable.

Smart Action
, on the other hand, was employed to automate the sharing of information and actions within the team, connecting with the company’s management software and analyzing customer emails. This helped reduce the risk of errors and improve process efficiency.

Shared Knowledge, efficiency, and error reduction

The creation of the knowledge base made it possible to preserve and share technical knowledge, reducing dependence on long-term operators and accelerating problem resolution. The automation of information sharing improved internal communication and reduced the risk of errors, resulting in savings of time and money.

Furthermore, the standardization of best practices facilitated the training of new operators and ensured greater consistency in daily operations, strengthening the company’s reputation in the market.

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